What to do if you forget your MacFort password?

On November 23, 2014, in Tips, by MadowSoft

Two MacFort password types

 

There are two types of MacFort passwords: the user interface password and the vault password.

 

The User Interface Password

 

Generally, you can set user interface password to prevent other people from opening MacFort. To set user interface password, open MacFort, from its top menu, click “Preferences”, turn on “Lock user interface”, then you can set a password. See screenshot below,

 

MacFort user interface password

 

 

 

 

 

 

Now, you must enter the correct password to open MacFort, see screenshot below,

MacFort User Interface password

 

 

 

 

 

 

 

 

 

If you forget the user interface password, you can download the password reset tool at here: 

http://www.madowsoft.com/ResetMacfortPassword.zip

Click “Reset” to go, then open MacFort to set another password.

 

The Vault Password

 

MacFort creates your vaults using the password you provided at the time of vault creation, see screenshot below,

 

MacFort Create Vault

 

 

 

 

 

 

 

 

 

When you open a locked application, MacFort will ask you for the vault password, see screenshot below,

iPhoto password

 

 

 

 

 

 

 

 

 

 

 


The vault password is not kept anywhere and it is never logged. Furthermore, there is no “back door” mechanism to recover your password. This approach is very important in order to be able to say that MacFort keeps your data safe and secure. However, because of it, once your vault password is forgotten, there is nothing we can do to help you retrieve it.

To prevent this, we recommend writing your passwords down. Paste your password sheet somewhere only you know, such as under your desk, but don’t save it on your computer.  Do not store this password sheet in your wallet!

If you forget the vault password, the data on the vault is permanently unretrievable. You should verify that you are not overlooking one of these common occurrences:

The Caps Lock Key

When passwords stop working, it is frequently because the caps lock key is depressed when it shouldn’t be or isn’t when it should be. Try typing your password with it on and off (because it may have been on when you typed the original password).

The Num Lock Key

Similarly, verify that the num lock key has not been accidentally enabled.

Keyboard Layout

In System Preferences, there is a preference pane called “Language & Text”. Here, you can use different keyboard layouts for different languages. The keys on your keyboard would then show one thing but the character that is created by pressing the keys might be completely different. If you are using a layout different from the one that was active when you created your vault’s password, the characters may be mapped to different keys. If you aren’t sure which keyboard layout you used, try entering your vault’s password using all of the layouts that you may have used.

Restart Your Mac

There have been instances where some installed software influences how keystrokes are processed and thereby affect password entry. By restarting your Mac you will stop these applications and also restart any other “misbehaving” applications.

Restore From Backup

If you have used Time Machine to back up your computer, you can restore your data from the Time Machine backups.

 

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